Terms & Conditions

(Latest version April 2025)

1. Definitions

1.1 The work: The design, the object(s) further referred to as ‘the project’ in the project contract between the maker and the client.

1.2. The maker: Stefanie Bonte, operating under trade name 'Miniatures Guild' and registered in the trade register under Chamber of Commerce number 57832773.

1.3. The Client: The natural person or legal entity who enters into an agreement with 'Miniatures Guild'.

2. Scope of services

2.1 Designing and/or manufacturing works of art and objects such as props, miniatures, models, and dioramas as further specified in the project contract.

3. Pricing and payment

3.1. The specific pricing will be outlined in the project contract, and approval will be requested via digital acceptance and signature.

3.2. Invoices must be paid strictly within the following terms from the invoice date, unless otherwise agreed upon in the project contract:

Initial/materials/budget invoice: within 7 days. Prompt payment after the project start is greatly appreciated.
Other invoices: within 30 days.

If payment is not received on time, a reminder will be sent after the due date with a 15-day payment term. If payment is still not received after this period, a second reminder will be issued, also with a 15-day term. The third reminder will include a surcharge of 10% of the outstanding invoice amount, with a minimum of €40, and a final payment term of 30 days. If payment is still not received after this final term, a debt collection agency will be engaged. Collection costs and statutory interest will be charged to the client.

4. Intellectual property and PR

Details regarding ownership and use will be defined separately for each project in the project contract.

4.1. All designs, sketches, concepts, and other work created by the maker as part of this assignment shall remain the exclusive property of the maker. The client receives the physical object and a usage right — to use the work for the purposes and duration agreed upon in the project contract — but the intellectual property rights remain with the maker.

4.2. Any other form of use, reproduction, adaptation, or distribution of the work by the client or third parties is only permitted with the prior written consent of the maker.

4.3. The maker reserves the right to use the work for their own promotional and portfolio purposes, including before the official publication date. The maker will act reasonably in doing so. If there is specific information that must or must not be shared (for example on social media), the client must inform the maker in a timely manner.

4.4. The client must always credit the maker as the original creator of the work in all public communications and promotions. The maker reserves the right to request correction or enforcement of this credit at any time.
Instagram handle: @stefanie_andminiatures
LinkedIn: @Stefanie Bonte | https://www.linkedin.com/in/stefanie-bonte-392b39243
Website: www.miniaturesguild.nl

4.5. After a period of no more than 2 years during which the objects have not been used for revivals, additional performances, exhibitions, or other practical purposes within the context of the project, the maker retains the right to request the return of the objects. Activities such as displaying the objects in an office or foyer are not considered practical purposes. If the client decides to dispose of the objects, the maker would greatly appreciate being informed in advance, to allow the opportunity to decide on further action regarding the work.

4.6. Any repairs to the work must always be submitted to the maker for advice. This does not mean the maker is obligated to perform the repair themselves. This also applies when the tour, agreed performance period, or exhibition period has ended and a revival may be considered. If repairs are necessary after this period, the client must inform the maker in a timely manner to discuss execution. Unless otherwise agreed, the costs for repairs and transport of the work are the responsibility of the client.

4.1. For this project, the maker expressly waives all intellectual property rights to the objects created. The maker will have no claim to the objects after completion and delivery, and grants the client the full right to use, modify, display, or otherwise exploit the objects as he or she sees fit without any restriction or further obligation.
4.2. The maker reserves the right to use the work for their own promotional and portfolio purposes, including before the official publication date. The maker will act reasonably in doing so. If there is specific information that must or must not be shared (for example on social media), the client must inform the maker in a timely manner.

4.3. The client must always credit the maker as the original creator of the work in all public communications and promotions. The maker reserves the right to request correction or enforcement of this credit at any time.

5. Delivery times

5.1. Estimated delivery times are determined per project and recorded in the project contract.

6. Cancellation and changes

6.1. Cancellation by the client after the start of the work may result in the charging of costs already incurred and possible forfeiture of invoiced amounts. While there is no legally binding timeframe in which cancellation becomes impossible, the maker emphasizes that (late) cancellations have a significant impact on their business operations. Therefore, the client is strongly requested to act with fairness and understanding by offering reasonable compensation for the time and expenses already invested by the maker.

Cancellation within 5 days of project contract approval: No costs, or only forfeiture of the deposit if expenses have already been made (e.g. for material purchases). All purchased materials remain the property of the maker.
Cancellation after work has started but before a significant milestone is reached: A percentage of the total project cost will be charged, based on hours already worked. The deposit may also be forfeited if expenses (e.g. materials) have been incurred. All materials remain the property of the maker.
Cancellation after reaching halfway through the execution period or after passing a major milestone: A percentage of the total project cost will be charged, based on hours already worked. The deposit may also be forfeited if expenses have been incurred. Any created objects and purchased materials remain the property of the maker.

6.2. Major changes to the assignment after approval must be agreed upon in writing and may result in adjustments to pricing and delivery time.

7. Liability

7.1. The maker is only liable for failing to fulfill the agreement if the client notifies the maker in writing and without delay of the shortcoming, and allows a reasonable period for correction.

7.2. If it is determined that the maker has fallen short, they will attempt to resolve the issue at no additional cost, provided it has been reported in a timely manner. If repair is not possible, the maker will attempt to replace the item or may offer compensation. The choice of solution rests with the maker.

7.3. The maker is not responsible for any consequential damages arising from the issue, such as loss of income or damage resulting from other problems caused by the original issue.

Definition of consequential damages: For the purposes of this agreement, “consequential damages” refers to any damage that does not arise directly and immediately from an error or negligence by the maker, but instead is an indirect result of the event. This may include, but is not limited to: loss of anticipated profit, loss of business opportunities, loss of goodwill, and other indirect financial losses. Explicitly excluded from consequential damages, to the extent permitted by law, are claims for personal injury or damage to property that is not part of the delivered services or products.

8. Dispute Resolution

8.1. In the event of disputes, the parties first strive for a solution through mediation. If this does not lead to a solution, Dutch law applies.

9. Other Provisions

9.1. The general terms and conditions may be updated periodically. The most recent version applies to new contracts.

9.2. Dutch law applies to these general terms and conditions and to every agreement that exists between the client and maker.

Questions?

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